Get in Touch

We're Here to Help

Have questions about protecting your digital legacy? Our family support team is here to help you every step of the way.

Live Chat

Get instant help from our support team

Available 24/7 for urgent issues

Email Support

Detailed help via email

Response within 2 hours

Phone Support

Speak directly with our team

Mon-Fri 9AM-6PM EST

Send us a Message

Get in Touch

Headquarters

123 Innovation Drive
San Francisco, CA 94105
United States

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Emergency support only

Response Time

• Live Chat: Instant
• Email: Within 2 hours
• Phone: Immediate during business hours

Need Setup Help?

We offer free personalized setup sessions for all paid plans. Our team will help you get started and ensure your family vault is configured perfectly.